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  • Talent Management Solutions

    Exceed Human Resources

Sales Manager Vacancy

Reference: 4168 NDV
Job Type: Full-time
Job Status: Sourcing
Location: Philippi
Duration: Permanent
Employment Equity: No

Consultant: Nannie de Villiers

Job Description:

  • Management of the Sales Representatives:
    • Designating and coordinating Sales Representatives areas
    • Daily Weekly meetings with Sales Representatives
    • Sales Representatives call sheets and time management
    • Monitoring of Sales Reps on the c-track system
    • Visiting clients with the Sales Representative, as and when needed
    • Attending to client that have dropped off or have buying, with Sales Representatives
    • Admin od Sales Representatives
    • Attending to customers complains / escalated queries from GM /MD / Sales Department
  • Management of Telesales
    • Designating and coordinating Tele sellers areas
    • Daily / Weekly meetings with Telesales
    • Time management of Tele Sellers, specifically their overtime work
    • Attending and solving customer queries, complaints and compliments escalated by Sales Supervisor
    • Request for sponsorship / donation from customers, in conjunction with the Director
    • Ensuring shift / roster system for Tele sellers with regards overtime, public holidays and Saturdays is set up by Sales Supervisor, Sales Manager and Sales Administrator.
    • Attending to clients that have dropped off or stopped buying with tele sellers
    • Enforcing of the cut-off and days with the telesales division
    • Over-seeing the process of adding new clients onto the system through sales administrator
  • Managing Admin of Sales division
    • Selling into Key Accounts
    • Selling to Wholesale Traders
    • Overall Sales to the Cape Town Surrounding area
    • Sales reports weekly, monthly and annually
    • Analysing sales reports and reporting back to the Company Director
    • Sending all stats on daily basis to General Manager and HR Manager
    • Managing and controlling the Routing department:
    • Overseeing and getting involved in the same day deliveries and driving cut-off times with various
    • departments involved on a daily basis
    • Being involved with the route planning for the next deliveries by sales team by compliance to cut-off times
    • Analysing if it is viable to delivery to new customer if there is gravel and dirt road involved
    • Sales /Routing / Checking on Google maps / Terrain ids suitable
    • Working with and involving the Operational Manager and / or the I.R Officer with regards to disciplinary measures required with the telesales and / or routing departments
  • Departmental Management
    • Managing targets with regards to calls /sales / areas (Sales reps +telesales)
    • Analysing Customer Basket growth and customer spend
    • Analyse buying trends and strategizing how to increase market share
    • Management of assets & requirements for department (Hardware + Software)
    • Identify key customers & manage growth
    • Checking & Escalating Investigative Issues with regards to credit notes to relevant departments and ensuring feedback and corrective measure escalated
    • Continual monitoring & Checking of Sales / Operation system – Escalate and improve ways of using system & Enhancing customer experience to CEO / System owner
    • Plan & Implement Sales Strategies i.e. incentives / promotional activities / marketing ideas to improve Sales
    • Managing process with regards to pricing & Discounting / Pricelists / Customer Categories / Pricelist Options
    • Budget Control & Management of Reps airtime / parking / Ad-hoc spend


  • FMCG experience

How to Apply:

  • Forward your comprehensive CV to Exceed Human Resource Consultants on
  • If you are already registered – please forward your CV with the relevant reference number to the consultant you are at present registered with in order to avoid duplicity on our system.
  • We reserve the exclusive right to conduct interviews with candidates of choice.
  • Applicants, who have received no feedback within 30 days of the closing date, must please accept their application as unsuccessful


Tel: +27 (0) 87 985 0935

London, UK

Tel: +44 (0) 1784 439 955

Somerset West

Tel: +27 (0) 21 852 0382/4

Cape Town

Tel: +27 (0) 21 915 6666


Tel: +27 (0) 21 872 7118