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  • Talent Management Solutions

    Exceed Human Resources

Jnr Admin Assistant Vacancy

Reference: 4246 DB
Job Type: Full-time
Job Status: Sourcing
Location: Steenberg Tokai
Duration: Permanent
Employment Equity: No

Consultant: Dorei Barnes

Job Description:

  • General administrative duties such as answering telephone calls, covering reception, taking messages, maintaining effective filing systems, coordinating agendas, taking minutes of the meetings, photocopying.
  • Monitoring Office and Fundraising email inboxes
  • Administration of donations, to data capture all daily donations
  • Ensure that donor details are logged correctly on database
  • Ensuring that records are updated and maintained correctly, using all function tools efficiently in line with processes established by the organization
  • To record and update non-financial information provided by donors
  • To respond to queries from the general public (by phone, electronically or in person) about donations, fundraising and events and to ensure enquiries are dealt with effectively
  • To acknowledge and receipt all donor queries within 24-48 hours
  • To support the process of following up outstanding information and resources
  • Ensuring best practice in relation to the organisation’s fundraising strategy when dealing with donors and supporters

Qualifications:

  • Up to 5 years’ relevant office administration experience
  • Experience working in a customer facing role, including handling a wide range of enquiries particularly by telephone and email
  • Effective verbal and written communication skills, including the ability to draft correspondence such as letters and email responses
  • A warm and confident telephone manner with the ability to persuade, explain and process factual information and handle queries
  • Good working knowledge of IT systems including word processing and spread sheets (e.g. MS Word, Excel and PowerPoint)  
  • Experience in using databases
  • Ability to work as part of a busy team
  • Able to work under pressure and to prioritise effectively whilst ensuring accuracy of output
  • Be discreet when handling confidential information
  • Accurate and detailed orientated
  • High level of integrity
  • Clear criminal record

How to Apply:

  • Forward your comprehensive CV to Exceed Human Resource Consultants on exceedhr@exceed.co.za
  • If you are already registered – please forward your CV with the relevant reference number to the consultant you are at present registered with in order to avoid duplicity on our system.
  • We reserve the exclusive right to conduct interviews with candidates of choice.
  • Applicants, who have received no feedback within 30 days of the closing date, must please accept their application as unsuccessful


Johannesburg

Tel: +27 (0) 87 985 0935
infojhb@exceed.co.za

London, UK

Tel: +44 (0) 1784 439 955
www.exceeduk.co.uk

Somerset West

Tel: +27 (0) 21 852 0382/4
admin@exceed.co.za

Cape Town

Tel: +27 (0) 21 915 6666
tygervalley@exceed.co.za

Paarl

Tel: +27 (0) 21 872 7118
paarl@exceed.co.za