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  • Talent Management Solutions

    Exceed Human Resources

Gueshouse Manager Vacancy

Reference: 4233NDV
Job Type: Full-time
Job Status: Sourcing
Location: Pniel
Duration: Permanent
Employment Equity: No

Consultant: Nannie de Villiers

Job Description:

  • Ensure consistent guest satisfaction
  • Front of House Duties:    Greeting and attending to the needs of guests
  • Must be able to greet and attend to the needs of guests and to build a good rapport with all the guests and resolve any complaints/issues quickly to maintain high quality customer service.
  • General Office Duties
  • To administer all routes of reservations to ensure that room bookings are made and recorded accurately
  • To ensure that all reservations and cancellations are processed efficiently
  • To keep up to date with room prices and special offers to provide accurate information to guests
  • To report any maintenance, breakage or cleanliness problems
  • Administer the general petty cash system and float in the accurate manner
  • Assist with all admin duties
  • Housekeeping
  • Ensure that the dress code and general appearance of staff is up to standard
  • Supervise kitchen staff while cooking, washing dishes and cleaning
  • Setting up breakfast, clearing and serving breakfast to the guests
  • Take stock and replenish of all departments e.g. kitchen, laundry, office and bar and shop
  • Act as Duty Manager when required

Qualifications:

  • Natural PRO Skills
  • Friendly, Warm and Passionate
  • Energy, energy, energy
  • Manage pressure and difficult situations
  • Well groomed, presentable and professional
  • Able to multi-Task and Deliver as required
  • Lead and Manage by example
  • Honest, Responsible and Punctual
  • Willingness to Learn
  • Initiative, Creative and Efficient
  • Must be practical, common sense and able to think on her/his feet

How to Apply:

  • Forward your comprehensive CV to Exceed Human Resource Consultants on exceedhr@exceed.co.za
  • If you are already registered – please forward your CV with the relevant reference number to the consultant you are at present registered with in order to avoid duplicity on our system.
  • We reserve the exclusive right to conduct interviews with candidates of choice.
  • Applicants, who have received no feedback within 30 days of the closing date, must please accept their application as unsuccessful


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