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    Exceed Human Resources

E-Commerce Coordinator Vacancy

Reference: 4329 DB
Job Type: Full-time
Job Status: Sourcing
Location: Stellenbosch
Duration: Permanent
Employment Equity: No

Consultant: Dorei Barnes

Job Description:

  • We are looking for an individual with a customer-centric attitude and passion for detail and quality. This role requires a tech-savvy individual, with great communication skills in order for you to keep up with the evolving e-commerce landscape.
  • Take ownership of our customers and ensure their needs are met
  • Processing orders through the online shop including contacting customers if required.
  • Packing orders - including printing address labels and invoices.
  • Stocktake - ensuring we keep detailed records of what we have available and ensuring the online shop is up to date with this.
  • Ordering new stock- checking trends and past orders to understand best time to order new stock.
  • Managing day to day client communication.
  • Responds quickly to unplanned client requests and able to resolve issues without conflict.
  • Perform periodic inventory checks to minimize the risk of inventory issues - Stock take on a weekly basis.
  • Responsible for overseeing the daily, overall operations within the warehouse.
  • Responsible for the safe and timely shipping, storing, packaging and otherwise transporting of inventory.
  • Work closely with shipping company to ensure that every order is processed and delivered on time.
  • Provide a personal experience and assistance to every client


  • Successfully completed NQF Level 4/Matric/Grade 12
  • Minimum of 6-12 months customer service experience
  • Knowledge of e-commerce and online shopping
  • Computer literate
  • Neat and professional
  • Own transport

How to Apply:

  • Email your comprehensive CV to
  • If you are already registered, please forward your CV and the relevant reference number to the consultant with whom you are currently registered in order to avoid duplicity on our system.
  • We reserve the right to only conduct interviews with candidates of choice.
  • Applicants who have not received feedback within 30 days from the closing date must please accept their application as unsuccessful.


Tel: +27 (0) 87 985 0935

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Tel: +44 (0) 1784 439 955

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Tel: +27 (0) 21 915 6666


Tel: +27 (0) 21 872 7118